2001 - I was the BM of HSBC, Borivali, Mumbai branch (photo 1)
2003 - I was the BM of HSBC, South Extension, New Delhi branch (photo 2)
2005 - I made a presentation to the senior management of HSBC that a BM’s role is nothing less than that of a CEO.
2015 - I took over my 1st role as the CEO
Even today, I truly believe that the BM of a Bank or for that matter, any other business, is the CEO of his / her branch. Everything in & around the branch is their responsibility; just like it is for the CEO.
So if any BM is reading this post - be proud of yourself & from today let your heart swell with pride & let your work be impeccable; a stamp of your highest ability - after all, you are the CEO of your branch.
Finally on a lighter note - the spectrum of expectations (job description) for both the BM & the CEO are extremely wide -
All toilets have to function perfectly
&
All targets have to be achieved- everything is our responsibility